Privacy Policy
Last updated: 1 January 2025
1. Information We Collect
We collect the following information when you use ContentHub:
- Account information: Name, email address, and password (stored securely via Supabase Auth)
- Usage data: Content you create in the dashboard (posts, competitors, workspace settings)
- Payment information: Billing details processed by Razorpay — we do not store card numbers
- Log data: IP address, browser type, pages visited, and timestamps
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Service
- Process payments and manage subscriptions
- Send transactional emails (account verification, password reset)
- Respond to support requests
- Prevent fraud and abuse
- Comply with legal obligations
3. Data Storage and Security
Your data is stored securely on Supabase infrastructure, which uses industry-standard encryption at rest and in transit. We implement Row Level Security (RLS) to ensure each user can only access their own data. We do not sell your personal data to third parties.
4. Third-Party Services
We use the following third-party services that may process your data:
- Supabase — database and authentication (supabase.com)
- Razorpay — payment processing (razorpay.com)
- Upstash — rate limiting via Redis (upstash.com)
- Vercel — hosting and deployment (vercel.com)
Each of these services has its own privacy policy. We encourage you to review them.
5. Cookies
We use cookies solely for session management (to keep you logged in). We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this will prevent you from staying logged in.
6. Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or billing purposes.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent at any time
To exercise any of these rights, email us at support@contenthub.app.
8. Children's Privacy
ContentHub is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email. The date at the top of this page indicates when the policy was last updated.
10. Contact
For privacy-related questions or data requests, contact us at support@contenthub.app.